All of our readers are excellent at what they do. Finding the reader who speaks your language and understands what information you’re seeking makes or breaks the reading. We recommend watching the videos, reading the bios, and seeing who draws you and seems like a good fit.

We recommend you take a look at our Meet Our Readers page to see who best suits your needs. Each of our readers offer different modalities, like astrology or tarot cards, as well as different ways of communicating. We’re confident someone will have the skills and approach that works for you.

Sometimes you don’t know how long you need for your reading, and that’s okay. We aren’t able to make a reading longer once it’s started, but you can book an additional reading if you need more time.

While we recommend each person getting their own reading, there are times when multiple people might need answers about the same topic. Our pricing is per person, and we can’t split a reading time between two people for different subjects.

Every reading is a snapshot of the current circumstances surrounding a person and their potential actions. You are welcome to ask about yourself, your relationships, future endeavors and obstacles, and your best path forward.

Our readers are not going to provide you with lotto numbers, election results, or when your relatives are going to die. Your questions are best aimed toward the circumstances under your personal influence.

We get it; sometimes, there is a lack of connection between you and your reader. If you feel that is the case, please tell your reader immediately that you would like to end the session and contact the shop for a refund. Our readers are professionals; you will not hurt their feelings if you cut your reading short.

We cannot refund completed readings, but we may be able to offer you a complementary reading with someone better suited to your needs.

Our readers are seasoned veterans of both in person and distance readings. They can confidently tap into your current energy whether you’re the next chair over or multiple time zones away.

However, your comfort level with your reading will affect the outcome, so we recommend scheduling the type of service that makes you feel certain your reader is connected and sharing your wavelength.

Payment is taken when you schedule your appointment.

While we can take walk-in appointments, we can’t guarantee your desired reader will be available.

If you would like to pay for your reading with cash, please call or visit our Thompson St location.

To cancel or reschedule your upcoming appointment, use the link in your confirmation email. It will be accessible up to the hour before your appointment. We cannot refund or reschedule missed appointments after that time.

Our readers are incredibly gifted individuals with years of experience in providing accurate services. They go through a rigorous vetting process before they are allowed to read for our shop.

If you want to schedule with a specific reader but your availability doesn’t mesh with theirs, please call us at 804-354-5501 to see if we can arrange something for you.

A good rule of thumb for readings is to give the effects at least a month to play out unless your circumstances have changed significantly.

You must be a legal adult to schedule a reading. Minors can get a reading with the presence of a parent or guardian.

Sometimes you forget a detail of your reading or want to give your reader a quick update on a situation they helped you with. If you’d like to get a message to a reader, the best way is to contact the shop and we will pass it along. We do not give out reader details such as phone numbers or social media handles.

Our readers go through a vigorous vetting process before reading for the store. For tarot readers, there is a written test administered. For all modalities, the prospective candidate is evaluated through brief sample readings by the store owner and staff. Readers without an extensive work history in the field, such as those starting on their journey, give a number of volunteer readings for customer evaluation before joining our staff.

Don't panic: we can fix this.

Our readers call from blocked numbers, which will appear to caller ID as Private Caller or Unknown Caller. Many people's phones have a setting to prevent these calls from coming through. If the calls appear in your history but don't allow you to pick up, this is the problem you are experiencing.

There is an easy fix:

For iPhone users: Go to Settings > Phone, scroll to the bottom and tap the toggle next to Silence Unknown Callers.

For Android users: Go to the Phone app, click the three stacked dots, select Settings > Block numbers, and tap the toggle next to Block calls from unknown numbers.

If you have checked your phone settings and haven't received a call from your reader after five minutes past your appointment time, please call us at 804-354-5501.

Yes! We offer Psychic Parties for this specific service where you want to give multiple readings to guests in a setting of your choosing. More information is available here.